Austrian Airlines is one of the best airlines, serving 130 destinations and 360 flights a day on Austrian Airlines, the country's largest airline. 40 destinations in central and eastern Europe are within a few hours' drive of each other.
Vienna Airport is conveniently located in the middle of Europe, making it an excellent jumping-off point for trips to the continent's east and west coasts. Austrian Airlines operates from Vienna International Airport, a subsidiary of Lufthansa, Europe's largest airline group. In addition, Austria is a member of the Star Alliance, the world's first global airline alliance.
Passengers' needs are well-known after more than 60 years of service, and they stand out because of their Austrian hospitality and charm. This unique approach to customer service has already been honored with numerous honors and accolades. Flying with Austrian Airlines, you'll get a taste of what it's like to fly in style.
In addition to serving as Austria's flag carrier, Austrian Airlines is a subsidiary of Lufthansa, the world's largest airline group. It is based at Vienna International Airport in Schwechat, which has a significant hub and headquarters.
In 1957, Air Austria and Austrian Airways merged to form the airline, but the airline's history dates back to 1923, when Austrian Airways was founded. For most of its existence, the company was wholly owned by the government. In 1958, the airline flew its regular routes from Vienna to Zurich and London in a leased Vickers Viscount; it later purchased its fleet of Viscounts. An order for the Sud Aviation Caravelle was placed by Austrian Airlines in 1963. Austrian was the first airline to fly jets exclusively by the end of 1971, after introducing several models and derivatives of the Douglas DC-9 aircraft. The McDonnell Douglas MD-80, also known as the DC-9-80, was introduced to the company's fleet in the 1980s.
Aiming to increase its long-haul market share, the airline launched new services to China and South Africa during the 1990s. The Austrian joined Star Alliance in 2000 after joining Qualiflyer a few years earlier. The airline grew by acquiring Rheintalflug and Lauda Air in the 2000s, and in 2003 it adopted the shortened Austrian name. A foreign company was advised to buy Austrian Airlines from its Austrian government owner in 2008 after it suffered several years of losses in the 2000s. Following an investigation into the tendering process, the European Commission approved Lufthansa Group's purchase of Austrian in 2009.
Both fleet expansion and cost-saving initiatives were implemented as the company was restructured following its privatization; visible changes include route alterations, a new organizational design, and a revised aircraft livery. Tyrolean Airways was absorbed into Austrian Airlines in 2015 after a new labor agreement was reached. The company's fleet and route network were restructured in the late 2010s. The COVID-19 outbreak forced the airline to halt operations in 2020 temporarily.
The Austrian government gave Walter Barda-Bardenau the go-ahead to start an airline. With him, Austrian Airlines was launched.
Junkers F13s were the company's first aircraft. Hans Baur flew the first flight of the fledgling airline in 1923 between Vienna and Munich. At Vienna Jedlesee, the plane was converted to float mode, and then it was on to Budapest via a connecting flight. Junkers Trans European Union was the company's owner and operator. Munich, Budapest, Nuremberg, Graz, Klagenfurt, and St. Wolfgang were among the cities it visited. Seaplanes were used to deliver supplies to some locations in Austria.
The government helped the company buy new planes in 1927, and Deutsche Luft Hansa became an operating partner in the same year. A route network connecting Berlin, Budapest, Milan, and Vienna was established, with both companies working on line connections. A number of Junkers Ju 52/3 m and planes were added to the company's fleet following the Great Depression's economic collapse. Because of its rapid expansion in the 1930s, the company rose to become Europe's fourth-largest airline at one point.
A fleet of Junkers Ju 90 planes was used to plan routes to Rome, Paris, and London in 1938. These plans were quickly shelved following Nazi Germany's annexation of Austria in March 1938. Lufthansa took complete control of the airline in 1939, and the company was removed from the commercial register in June 1939.
Following World War II, Austria was re-separated from Germany. The newly reconstituted nation of Austria lacked a national airline when it regained its independence in 1955 due to the Austrian State Treaty. This void was quickly filled in 1955 by establishing two different companies, Air Austria and Austrian Airways.
Six brand-new Viscount 837s were delivered to Austrian Airlines in early 1960; unlike earlier aircraft, these were owned by the company and quickly replaced the former. The company grew rapidly, and in 1963 it began offering domestic flights for the first time. As of 1957, Austrian Airlines' share capital was ATS 290 million, up from ATS 60 million in 1956.
Austrian Airlines faced competition from Adria Airways during its first decade of operation, as passengers from the Austrian territories of Styria and Carinthia regularly travelled to Yugoslavia to use airports in what is now Slovenia. For its first jet airliner, Austrian Airlines ordered a Sud Aviation Caravelle in 1963, configured for 80 passengers. Long-distance service to New York City began in 1969, marking a significant milestone for the airline.
Until 1973, the Caravelle was a mainstay of Austrian Airlines' fleet. Beginning in 1971, the Douglas DC-9, an American-built jetliner, began shipping to customers. It began standardizing its fleet in 1971. All of the company's Viscounts were retired at the end of the year, leaving the company with an all-jet fleet. Austrian Airlines planned to use the DC-9-32s in its new fleet for short- and medium-distance flights for many years. It was in 1975 that the first of five new DC-9-51s entered service.
In 1977, Austrian Airlines became the first customer of the McDonnell Douglas MD-80, or DC-9-80, with an initial purchase of 8. Flights from Vienna to Zurich took place on the MD-81 for the first time in 1980, the airline's first MD-81 commercial flight. Austrian was the MD-87's first customer in 1984 and significantly impacted its design. As of the end of 1987, the first MD-87 and the first MD-83 were put into service, while six MD-81s were upgraded to MD-82 standards.
In 1988, Austrian Airlines had its first initial public offering on the Vienna Stock Exchange, but the Austrian government still owned most of the company's stock.
Cooperative and alliance-building were a significant focus of many airlines in the 1990s. The Qualiflyer Group, founded by Swissair, included Austrian as one of its initial members. During this time, the long-haul market increased, with new flights to China and South Africa being launched. Austrian Airlines purchased Lauda Air in 1997, and in December of the same year, the airline also purchased an 85.7 per cent stake in Tyrolean Airways. Two years later, Tyrolean Airways became an airline subsidiary after the airline purchased it outright. In 1999, Austrian Airlines began allowing customers to book flights online.
In 2000, Austrian Airlines became a member of the Star Alliance, the world's largest airline alliance. A majority stake in Lauda Air was acquired in January 2001, and all of Rheintalflug's shares were purchased one month later. In September 2003, the operating name of Austrian Airlines was shortened to Austrian, and the three subsidiary airlines were renamed as part of this rebranding. When Austrian and Lauda Air's flight operations departments were merged in 2004, Lauda Air was left as a brand name only for charter flights. It employed a total of 6,394 people. Tyrolean Airways, a regional subsidiary of Austrian Airlines, was merged with Rheintalflug. In 2004, the Austrian Airlines Group launched its Focus East plan, expanding the airline's Central and Eastern European destinations to 38; as a result, it became the region's market leader.
Hundreds of jobs were axed in 2006 when Austria was forced to implement a strict cost-saving policy. Tyrolean Airways received the three remaining Fokker 70s. Long-haul flights will no longer be served by the airline's Airbus A340/A330 fleet in favour of Boeing 777 and Boeing 767-300ERs. Until recently, Austrian Airlines offered complimentary in-flight meals and alcoholic beverages on all short-haul flights, except those departing from London and those lasting more than 100 minutes. In 2007, Oberlaa's head office relocated to Vienna Airport, while Vienna's headquarters remained in the city.
With only €3.3 million in profits in 2007, financial forecasts for 2008 were repeatedly revised downwards to €475 million losses as of November's end.
Merrill Lynch recommended that Austria's government sell the airline to a foreign buyer.
State-owned airline IAG announced in 2008 that Lufthansa had been chosen, and the German company was to acquire a 41.6 per cent stake. Only after the deal had been finalized did AUA chief executive Alfred Tsch and OIAG chairman Peter Michaelis reveal to Lufthansa that they had to take over the €500 million debt. Michaelis refused a new tendering procedure, but he was scapegoated, and his shareholder rights were revoked.
It was suspected that the tendering process was a sham and that everything had already been decided in favor of Lufthansa, so the European Commission began an investigation in 2009 for possible violations of free-trade rules. Finally, Lufthansa acquired Austrian Airlines in September 2009 after receiving Commission approval. On February 4, 2010, the Vienna Stock Exchange halted trading Austrian Airlines AG shares. After completing the Vienna International Airport's extension, the airline will have more room for future growth. In January 2012, a new strategy was implemented, adding 11 new aircraft over the next three years, leading to a long-term renewal of the fleet, with Airbus planes serving medium- and long-haul routes, respectively.
A new cost-saving plan was unveiled in December 2011 because the company was still making losses despite 2,500 job cuts. Lufthansa turned down the opportunity to lend a hand, and Austrian reiterated its call for recapitalization in March 2012. German airline Lufthansa approved a €140 million capital increase to address structural deficiencies.
Following the recent conclusion of a new labor agreement, Tyrolean Airlines' flight operations and personnel would be reintegrated into Austrian Airlines.
An overhauled concept known as "my Austrian" was unveiled in 2015 by Austrian Airlines ahead of the merger; it included a new corporate design and a redesigned aircraft livery. According to a press release issued by the airline in January 2016, Austrian Airlines has decided to drop "my" from its new brand name.
According to a statement, Austrian Airlines purchased 17 Embraer 195s from the Lufthansa Group in 2015. Lufthansa CityLine retired its ageing Fokker 70s and 100s in favor of these modern Embraer aircraft. Embraer had delivered eight of its 17 planes, while Fokker had retired nine of its 23 planes by the end of August 2016. Fokker's 70s were withdrawn by the end of July 2017, and 100s were retired by the end of the year. For the first time, Austrian Airlines began providing Internet access on its short- and medium-haul flights in 2012.
In 2019, the airline announced a fleet and network reorganization in response to increasing competition from low-cost carriers in Vienna and the need to avoid financial losses. As of 2021, all Bombardier Q400 turboprop planes will be replaced by Airbus A320 planes, all crew bases outside of Vienna will be shut down; and routes not passing through Vienna Airport will be transferred to either Lufthansa or Eurowings. Three of Austria's six Boeing 767-300ER long-haul planes will be retired in 2020, with the last one departing the fleet in the fall of 2021. However, it is still unclear if and when the Boeing 787 Dreamliner will take its place as a possible replacement.
Several repatriation flights and freight flights carrying medical supplies were made possible because the airline's regular operations had been suspended. Flights to Abuja and a slew of other locations have begun. In the summer of 2020, Lufthansa and the Austrian government gave the airline €600 million in financial aid for the pandemic; in return, Austria committed to reducing CO2 emissions in Austria by 50% by 2030, among other things. The airline flew 3.1 million passengers in 2020, a 79% decrease from the year before.
Austrian Airlines' color scheme is based on Austria's national flag's red, white, and red. Aircraft tummies were silver from the 1950s to the 1980s, with the Austrian Airlines pointer and the text Austrian or Austrian appearing on the white upper part of the tummy. The slogan of Austrian Airlines at the time was "The Friendly Airline." The livery's blue belly and engine art were swapped out for white and red as part of the 2015 rebranding.
The arrow of Austrian Airlines has undergone numerous alterations over the years. When it was first designed in 1960, it had a shape reminiscent of a flying bird; in 1972, the design was formalized. The "Chevron" was added to the red-white-red tail fin in 1995 as part of a rebranding effort. The old Chevron shape reappeared in the new company design, which has been in use since 2003, this time with a drop shadow placed beneath it.
Throughout the years, various unique color schemes have been employed. There have been a few planes flying with Star Alliance markings since joining. There were two commemorative planes in 2006, one honoring Mozart and the other honoring the Vienna Philharmonic in honor of the Mozart year. A Boeing 737-600 was given a glacier look as part of a Tyrol advertisement. To commemorate the company's 50th anniversary, an Airbus A320 was painted in a vintage livery.
The Kangaroo Route was discontinued in March 2007 when Singapore and Kuala Lumpur-bound flights to Melbourne and Sydney were axed. There were no direct flights from Melbourne, Australia, to Europe until Austrian Airlines took over. After Lauda planes, Austrian Airlines planes were used. During the COVID-19 pandemic, Austria temporarily reopened the Vienna-Sydney route in March 2020 as part of their repatriation flights. On the way back, the plane will make a refueling and cargo loading stop in Penang, Malaysia, before continuing to Vienna. With a nonstop flight lasting nearly 18 hours and covering a distance of over 16,000 kilometers, this will be the longest flight in Austrian Airlines' history.
Erbil flights began in December 2006, and Austrian was one of the few airlines flying to post-war Iraq at its launch. Austrian resumed flights to Baghdad on June 8th, 2011, and new flights to Mumbai started in November 2010. When Austrian Airlines stopped flying to Tehran in 2013, it was because there was not enough demand. Newark and Chicago's flights were launched by Austrian Airlines in 2014. Austrian Airlines began offering flights to Mauritius at the start of the 2015-2016 winter season. Lufthansa's confidence in Austrian Airlines appears to be reflected in the airline's expansion of its intercontinental network. In Mauritius, Austrian Airlines has begun flights.
You'll be able to track the progress of your luggage from the time it's dropped off to when it's picked up with real-time information provided by digital travel. Book flights from the Lufthansa Group using the app. Apps for Austrian Airlines, Brussels Airlines, Lufthansa, and SWISS make booking seats easy or purchasing additional baggage.
Want to go somewhere but aren't sure where to go? The digital showcase with all of Austria's destinations is just what you're looking for. The following are our top ten suggestions for places to visit. A drop-down menu makes it simple to select from various fascinating locations, each with its own set of helpful tidbits. The shop window even has a flight booking feature if you're feeling adventurous.
Passenger Locator Forms, an electronic entry registration, or a valid negative Covid-19 test are currently required for entry by many countries. Before you fly, we double-check your travel documents at the airport to ensure they are accurate and complete. To avoid wasting time at the airport, upload your documents before you leave so that they only need to be validated when you arrive.
The check-in counter does not require long lines. You can check in from the comfort of your home or on the road and head straight to the airport's baggage drop or departure gate. Check-in for Austrian Airlines flights to and from Vienna typically begins 47 hours before departure. The Digital Airlines app allows you to check-in ahead of time and quickly and easily check in for your flight using your smartphone.
Do you have your suitcases and passports ready? The only thing left to do is find the perfect travel book. There's a wide selection of national and international daily newspapers and magazines, and it's easy to download the free eJournals before leaving them on your smartphone, tablet, or laptop. Before, during, and after your flight, you'll always have access to newspapers and magazines. You can see all of the journals and magazines that will be available in the future here.
Get started on a more environmentally friendly vacation the next time you fly with us. You can either offset or reduce your flight's carbon emissions with a single click.
Before you finalize your booking, you can select from one of our three options to make your flight more environmentally friendly: By donating to one of our chosen climate protection projects, you can lessen the impact of your flight on the environment. You can cut your carbon footprint on your flight by switching to sustainable aviation fuels or using both.
Seats in our Premium Economy Class are modern and can be adjusted to suit your individual preferences. A wider seat, footrests, and an adjustable headrest all contribute to your sense of well-being.
Thanks to the USB and socket connections, the foldable table on the armrest can be used as a mobile workspace. The extra storage space is ideal for storing your personal belongings. On our long-haul flights, you can look forward to a slew of extra amenities in addition to our plush seats. As a result, you'll be able to relax and enjoy your time on board the ship.
At the outset of the Corona problem, Austrian Airlines had already increased the frequency of cabin cleanings. This will, of course, continue.
In addition to the regular cleaning that is done, there will also be a comprehensive cleaning performed more frequently.
The main purpose of this task is to clean all tables, armrests, seat belts, and door handles.
In the restrooms, travelers will find soap and water, as is standard practice.
During the flight, the cabin air is kept clean by special filters. The air on board is cleaner than that which a human being may breathe on the ground because of the high quality of this equipment's design. In addition, the aircraft's airflow moves from top to bottom. This means that the rows of seats won't be able to exchange air.
Additionally, cleaning efforts have been ramped up at Vienna International Airport (VIE). Check-in, boarding, and information desks all have Plexiglas "Sneeze Guards" installed.
In order to maintain a safe distance, the use of floor markings is essential.
Hand sanitizer stations are also provided to passengers throughout the entire journey to the airplane.
The process of boarding will take place in groups. Using this method, planes can be boarded by smaller groups.
Quick Boarding Gates at Vienna Airport also enable passengers to board without touching a touch screen. To use the boarding pass, you must swipe it through a scanner. Getting in touch with a member of the staff isn't required.
Start your adventure when you are in good health and ready to do so. If you notice any of the signs of a flu-like illness, such as a high fever, cough, difficulty breathing, or a loss of smell or taste, you should seek immediate medical attention.
Passengers should also verify the current travel and entrance limitations of their final destination and probable transit points before embarking on their journey, as they might change at any time. We respectfully suggest that you give yourself additional time to get through security at the airport because of new procedures.
As a result of the more stringent hygiene and security rules, travelers should expect delays at airport security checks and other points along the way.
1. Does a reservation option exist for Austrian Airlines?
Ans. Yes, the Austrian provides you with a hassle-free reservation option. Window seats offer the best views, aisle seats provide more mobility, and group seats allow you to bring the whole family for the ride.
2. How to reserve the preferred seat?
Ans. On www.austrian.com or by calling us directly, you can reserve your preferred seat up to a year in advance or at a later date up to 48 hours before departure.
3. Is there any option available to reserve the seats with increased legroom?
Ans. Seats with additional legroom can be reserved through our website. Our seat reservation page's extra legroom seat section has more information about prices and specifics.
4. How to reserve the nearby seating?
Ans. Reserving your preferred seats for each passenger on the same booking is possible.
If you meet the following requirements, you are entitled to a free seat reservation on flights from Italy, per ENAC's regulations. You have a child between the ages of two and twelve with you, or you have a disability or are accompanying a passenger who does. At check-in time, Lufthansa Group gives you complimentary seats next to each other.
5. What are the fares included for baggage?
Ans. All of our fares include at least one piece of hand luggage. On our baggage allowance page, you can learn more about this.
6. What are the baggage charges for different airport destinations?
Ans. Baggage fees will be charged on all flights where the location and departure airports are not the same as in other directions or if you have a rendezvous of more than 24 hours.
7. On the return flight, I had to pay for additional luggage, but not on the outbound one. Why?
Ans. In your confirmation email you will find detailed information about your free baggage allowance. There is no entitlement to additional free baggage on other flights if extra baggage is allowed on a free flight, and there is a fee for bringing too much luggage.
8. Is booking an additional bag possible?
Ans. Yes, you can book the first bag in the light fare at your travel agency after your ticket is issued for individuals booked in a group booking. Additional bags cannot be purchased through austrian.com by passengers who are part of a group booking.
9. What are the basic rules that apply to all airlines?
Ans. For multi-airline journeys, the baggage laws that apply are those of the airline that travels the most significant portion of your journey and whose flight number this flight was booked under. It doesn't matter which airline flies the plane.
10. What are the regulations that apply in the US or Canada?
Ans. With regard to baggage regulations, if you're flying out of the United States or Canada, you'll need to check with the first airline listed on your ticket.
11. Do medicines are allowed with the hand luggage?
Ans. Personal items in hand luggage are recommended if your hand luggage must be transported in the cargo hold.
12. Do musical instruments have to be allowed?
Ans. It must not exceed 55 x 40 x 23 cm and 8 kg in weight to be brought on board without registering it in the cabin.
Musical instruments that are larger or heavier than this necessitate an additional seat to be reserved. The other seat costs the same as a regular ticket. Booking a seat for a musical instrument with your ticket is the only way to get an additional seat. This rule applies if the size of your musical instrument exceeds the seat used.
Do you want to bring your cello on board? Use a hard-shell case to protect yourself and your musical instrument from the rigors of flying.
13. Does light fare allow baggage on board in Austrian Airlines?
Ans. Our website, Austrian Airlines Guest Service, your travel agency, or the airport counter are all options for adding the first bag to the Light fare. You will pay more if you buy an additional bag at the airport than if you do so in advance. The fee will be charged once for the outbound and once for the return.
14. Whether the baggage allowance with sports equipment can be replaced?
Ans. As long as you don't exceed the allowed number and weight of sports equipment, you can start replacing your hold luggage with it.
15. Does sports baggage be registered?
Ans. Due to space constraints, this may not be accepted. Please be aware that depending on the point of departure, a ticket service fee is assessed.
16. What are the procedures for the damaged bags?
Ans. Please notify Austrian Airlines baggage tracing immediately if one or more of your bags are damaged or missing items upon arrival so that a damage report can be generated. You'll receive a written confirmation with a unique reference number to keep track of this.
Please always include the original invoice and the damage report with your damaged bag when delivering it to the store. According to your original invoice, replacement bags of equal value will be sent to you based on how much your bag is worth today.
The replacement bag will be provided by Austrian Airlines or a contractual partner commissioned by Austrian Airlines in the event of irreparable damage; the current value of the bag will be determined by Austrian Airlines or the contractual partner.
17. What should I do if I left the damage of the bag unnoticed?
Ans. Please notify us within seven days if you notice damaged or missing items after leaving the airport.
We are happy to provide your insurance company with a damage report. If you don't have private insurance, you'll need to show that the damage occurred while your bag was in the care of Austrian Airlines after you left the airport.
18. What is the deadline for the baggage loss or damage reporting?
Ans. Bags damaged or partially lost must be returned within seven days of the delivery date. Delivery delays or total loss will be replaced: within two years. The postmark or the automatic receipt date for fax and email will determine compliance with the deadlines.
Be sure to notify the local baggage tracing office of any lost or damaged luggage before departing the airport. After leaving the airport, the passenger is responsible for proving that the damage occurred while in the care of Austrian Airlines. You can also report this in writing within the statutory deadlines.
19. Does baby food available onboard?
Ans. Yes, a limited number of meals are available for infants under two on all Austrian flights. Austrian airlines include baby food as a standard service, but it is advised that you bring your baby's favorite food or bottle with you on board. We'd be happy to keep them fresh for you on the board, and there's plenty of water available for the baby bottle.
20. Do seat reservation is available for the entire family?
Ans. Yes, theoretically, this is feasible. The earlier in the day you can start, the better. When booking a flight, it's best to make the reservation immediately. At My reservations or check-in, you can also select your seats. If you meet the following requirements, you are entitled to a free seat reservation on flights from Italy, per ENAC's regulations.
You have a child between the ages of two and twelve with you, or you have a disability or are accompanying a passenger who does. At check-in time, Lufthansa Group gives you complimentary seats next to each other.
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